White River Junction VA Medical Center, Vermont

Visitor Information

215 North Main Street
White River Junction, VT 05009-0001
Toll-free:  (866) OUR-VETS
Phone:  802-295-9363

White River Junction VAMC serves veterans from a 3-state area in Northern New England, parts of New Hampshire, and New York. In addition to our main medical center in White River Junction, we offer a number of services to our patients in four community-based outpatient clinics.

Medical Center Visiting Hours:

Medical Center visiting hours are as follows:
           
a.  General Medical, Surgical, and Psychiatric wards (1-West, 1-South, Ground East):

     (1) Daily from 9:00 a.m. until 9:00 p.m.

     (2) Visitors are asked to limit the number of guests to 2 people at the patient’s bedside at a
     time.  Additional visitors may wait in designated day rooms.  All children will be under the
     supervision of an accompanying adult at all times and may never be left unsupervised.

     (3) Children below the age of 12 years old may visit for a short period of time not to exceed 30
     minutes. 

b.  Intensive Care Unit and Post Anesthesia Care Unit:

     (1) Daily from 9:00 a.m. until 9:00 p.m.

     (2) No more than 2 visitors will be permitted at the patient’s bedside while in the ICU or PACU.
     Additional visitors may wait in designated day/waiting rooms.

     (3) Children under the age of 12 years old may visit for a short period of time not to exceed 15
     minutes.  Visitation may be more restricted depending on patient condition.  These limitations
     are designed not only for patient safety, but also with the safety of the child in mind.

c.  Visitation restrictions (number of visitors and duration of visit) may be instituted by the health
care team in accordance with the patient's condition and/or ward activity.

d.  All visitors are asked to leave the Medical Center by 9 PM.  Exceptions may include the following:

     (1) For visitors of hospice patients, families may be permitted to remain beyond normal
     visitation hours as described in CM 002-10-31.

     (2) The hospital allows for the presence of a support individual of the patient’s choice, unless the
     individual’s presence infringes on the others’ rights, safety, or is medically or therapeutically
     contraindicated.  The individual may or may not be the patient’s surrogate decision-maker or
     legally authorized representative.

e. Visitors will not be permitted to lodge overnight in dayrooms or waiting areas.

f. Exceptions to the policy will be at the discretion of the Nursing Supervisor

Waiting Areas

For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations.

We have volunteers who work in the Intensive Care waiting areas at specific times. Please check in, and give the volunteer the patient's name. If you leave the waiting area at any time, please let the volunteer know, in case we need to contact you.

Security

VAMC WRJ has a Police Service. Our officers provide 24-hour patrols of the facility and parking lots. For general police  assistance, please dial 5555. In case of an emergency, dial 911. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.

Because the VA Medical Center is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.

Chapel

A nondenominational chapel is located on the first floor of the hospital. Protestant Worship Services and Catholic Mass are held on a regular basis. Please contact Chaplain Service at extension 5417 for additional information or to speak with one of our chaplains.