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White River Junction VA Medical Center, Vermont


Reporting Safety or Quality Issues

White River Junction VA Medical Center encourages the active involvement of patients and their families in the patient’s care as a patient safety strategy. Patients should talk to their provider about safety concerns. If they do not feel comfortable doing that, they may contact the Patient Safety Manager, Kitty Richardson, at (802) 295-9363, Ext. 6023.

The Joint Commission

If you have a safety or quality of care concern which has been unresolved through hospital management, employees and patients have the right to contact The Joint Commission by dialing 1-800-994-6610 or email Disciplinary action may not be taken against any employee or patient who reports a safety or quality concern to The Joint Commission.


Kitty Richardson
Patient Safety Manager
Building 28 Room 115A
802-295-9363 Ext. 6023