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White River Junction VA Medical Center, Vermont


Reporting Safety or Quality Issues

White River Junction VA Medical Center encourages the active involvement of patients and their families in the patient’s care as a patient safety strategy. Patients should talk to their provider about safety concerns. If they do not feel comfortable doing that, they may contact the Patient Safety Manager, Kitty Richardson, at (802) 295-9363, Ext. 6023.

The Joint Commission

Patient safety concerns can be reported to The Joint Commission:

  • At, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website
  • By fax to 630-792-5636
  • By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181


Kitty Richardson
Patient Safety Manager
Building 28 Room 115A
802-295-9363 Ext. 6023